Tough Business

I usually am a pretty laid back person and try not to let people and especially business' get to me. Some times however there is that one experience where someone really just ruins your day. Maybe on purpose!

So I am thinking back to a local eye doctor I went to go see when I got new insurance. Insurance is strange in that way, they want you to go to their preferred providers.... So no big deal right I go in, normal everyday eye checkup. Shine some light here, please read the letters on the wall, you know typical visit. Now I should start by saying that I have been wearing contacts for some time and have a 'brand' that works for me. Every other type I have tried drives me crazy and I can't stand to wear. That is in direct conflict with what these doctors are trying to do of course. They all want to sell you the latest thing that they are going to have the highest profit margin on. Companies push them to sell certain things. Think of pharmaceutical companies and the way they sell to doctors. This is why I explain to new doctors that I wear a certain type of lens and have tried many other types and they do not work for me. Never works. There is always a new and much better, more breathable, lighter lens that smashes oxygen into your eyeballs and I simply must try. I am really bad at saying no... OK. So I will usually try. Never works out. This particular time however I went through 4 pairs, coming back for multiple visits. I finally ended up with my 'brand'. I called in after wearing my trial lens' of my 'brand' for a week and told the Doc that that was working and to order me my supply for the year. I go pick them up, bring em home and without much thought rip open the box and pop them in after disposing of my trials. I quickly realize they are not my 'brand'. That #@$% ordered the same lens' that I wasted weeks trying out and telling him over and over that I did not like. When I brought them back they said that they could not give me my money back or exchange them. It was also the first time I had to pay extra out of pocket for my yearly supply. I demanded my prescription and had to buy them from another office in the next town over. I go there now for my yearly visits.

I think social media could have helped me out quite a bit here actually. I could have spent the time to review sites that recommend great doctors in the area. When I got home that night, in my furious rage I could have written a lengthy rant about how awful the place was and what a quack he and his staff were on my blog. I could have written reviews on Health Grades or Yelp screaming about the scandal! Maybe I could have convinced them somehow that I would update my review if they only made right by me... but I didn't. Next time however, I will.

Oh and there is a really great wine place in the village called the Relm that sends me stuff on Facebook about events and specials and it's great, you should check it out!